Elements of Family Planning Success

In 1998, Population Services International (PSI) started a social marketing program and launched a low-dose pill (brand name, Harmonie®). In this context, PSI/ABMS developed a collaborative intervention with PRIME/Intrah in order to improve the quality of family planning services within private sector  by training pharmacy agents in contraceptive technology and FP counseling. An evaluation was conducted on the workplace performance of these agents when counseling a new user of FP and providing the pill. This report describes and presents the findings of that evaluation.