Client-centered care | Elements of Family Planning Success

A family planning provider explains the use of an intrauterine device (IUD) to a client at a Clinical Service Improvement (CSI) project clinic in Egypt. Courtesy of Photoshare.

Client-centered care

"The encounter between a knowledgeable, empowered client and a skilled, motivated service provider, taking place in an appropriately staffed, managed and functioning clinical facility, is central to ideal services."

-Jan Kumar, EngenderHealth

Client-centered care means that clients’ needs guide the planning, implementation, and evaluation of family planning services. High-quality care also requires provider expertise. This dual focus ensures that family planning services meet medical standards and client concerns simultaneously.

Read more...